1. Introduction
Welcome to CodeLab (website URL: https://codelab.center/)! We value your trust and are committed to protecting your privacy. As a leading technology company based in Kolwezi, we specialize in delivering innovative solutions to enhance your digital experience. Your privacy is of paramount importance to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services.
In an age where data security and privacy concerns are at the forefront, we strive to create a transparent and trustworthy environment for our users. This policy explains your rights regarding your personal data and how you can exercise them, as well as the measures we implement to safeguard your information.
Please review this Privacy Policy carefully. By using our services, you agree to the terms outlined in this document. This Privacy Policy was last reviewed and approved on October 29, 2024.
2. Data Collected
Data Storage Location
At CodeLab, we are committed to maintaining the highest standards of data protection. All personal information is securely stored on our servers located in Kaunas, Lithuania, and operates in full compliance with GDPR and other global data privacy standards. By centralizing our data storage in a highly secure location, we ensure that your information benefits from strict data handling protocols and advanced security measures.
If you access our services from outside our primary storage region, please be informed that your data may be transferred, stored, and processed within this secure environment. CodeLab employs industry-leading encryption and access controls to protect your data, ensuring that it remains confidential and protected against unauthorized access.
Our priority is the security and integrity of your personal information, and we continuously update our storage and security practices to adapt to evolving privacy regulations and technological advancements. For any questions regarding our data storage practices, please contact us at compliance@codelab.center
Registration Information
When you register on our platform, we collect essential information to create and manage your account, provide access to our services, and enhance your user experience. This information typically includes your name, email address, phone number, and other necessary details you provide during registration.
We use this information to verify your identity, maintain accurate account records, and offer personalized service and support. CodeLab is committed to protecting your registration data with strong security measures, including encryption and secure access protocols, to prevent unauthorized access.
You can access, edit, or delete your registration information at any time by logging into your account. For questions or concerns about your registration data, or to request deletion, please contact us at compliance@codelab.center
Purchase Information
When you make a purchase on our platform, we collect specific information necessary to process and fulfill your order. This may include your name, billing address, payment information (such as credit card details), and any other relevant details associated with the transaction.
We use this information strictly for payment processing, order fulfillment, and to communicate with you regarding your purchase. CodeLab partners with trusted, secure payment providers, and we employ encryption and other industry-standard security measures to safeguard your financial data during transactions.
Your purchase information is retained only as long as necessary for transaction record-keeping, compliance with legal obligations, and enhancing future service experiences. For further questions or to request changes to your purchase information, please contact us at compliance@codelab.center.
Comments Information
CodeLab, based in the Democratic Republic of Congo, operates globally, with web servers hosted in Kaunas, Lithuania. Our hosting provider, Hostinger, adheres to industry-leading standards, ensuring that your data is securely stored and fully compliant with data protection regulations, including GDPR. For more information on Hostinger’s privacy practices, please see here: Hostinger Data Privacy Policy
Contact Form Information
CodeLab, based in the Democratic Republic of Congo, operates globally, with web servers hosted in Kaunas, Lithuania. Our hosting provider, Hostinger, adheres to industry-leading standards, ensuring that your data is securely stored and fully compliant with data protection regulations, including GDPR. For more information on Hostinger’s privacy practices, please see here: Hostinger Data Privacy Policy
Google Analytics
To better understand how visitors use our website and improve our services, CodeLab uses Google Analytics. This tool collects information such as your IP address, browser type, device, pages visited, and time spent on each page. Google Analytics gathers data through cookies and similar technologies, enabling us to analyze website traffic and user behavior without directly identifying individual users.
The information collected helps us enhance your experience on our website by providing insights into popular content, user interactions, and overall website performance. All data collected through Google Analytics is processed in compliance with privacy laws, including GDPR, and we do not share it with third parties outside of Google’s analytics services.
If you prefer not to have your data used by Google Analytics, you can opt out by using the Google Analytics Opt-out Browser Add-on or by adjusting your browser settings to limit cookie use. For questions about how we use Google Analytics or manage your data, please contact us at compliance@codelab.center.
Cases for Using the Personal Data
At CodeLab, we collect and use personal data to provide a secure, personalized, and efficient experience for our users. Below are the primary cases in which we may use your data:
Account Creation and Management: We use your data to create, authenticate, and manage your account on our platform, enabling secure access to our services.
Service Provision: Personal data helps us deliver and personalize our services according to your preferences and requirements, ensuring an optimal user experience.
Order Processing and Transactions: For purchases and paid services, we use your data to process payments, manage transactions, and communicate with you regarding your orders.
Customer Support: When you reach out for support, we use your data to verify your identity, address inquiries, and resolve issues effectively.
Service Improvements: We analyze user interactions with our website to enhance our offerings, improve user experience, and ensure our content and services meet user needs.
Marketing and Communication: With your consent, we may use your data to inform you about new features, updates, or promotional offers that may be of interest to you. You can opt out of marketing communications at any time.
Security and Compliance: To maintain a secure environment, we monitor activities on our platform to prevent unauthorized access and ensure compliance with relevant regulations.
We are committed to using your data responsibly, transparently, and securely. For any questions about how your personal data is used, please contact us at compliance@codelab.center.
3. Cookies
Our website uses cookies to enhance user experience, improve site functionality, and provide customized services. Cookies are small files placed on your device that enable us to remember your preferences, gather analytics data, and offer a seamless browsing experience. Here’s how we use cookies:
Essential Cookies: These cookies are necessary for the website to function properly. They enable core features like user authentication, account access, and secure transactions.
Performance and Analytics Cookies: We use these cookies to understand how users interact with our website. This data helps us improve site functionality, optimize performance, and provide a better experience for visitors. For this purpose, we may use tools like Google Analytics.
Functionality Cookies: These cookies help us remember your preferences and settings, such as language selection or login details, allowing for a more personalized experience.
Marketing Cookies: With your consent, we may use marketing cookies to deliver relevant ads and measure the effectiveness of our campaigns. These cookies may track your activities across our website and other platforms.
Necessary Cookies(all Visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more privacy information here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies(Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
4. Who Has Access To Your Data
At CodeLab, we limit access to your personal data to authorized personnel only, ensuring it is handled with the utmost confidentiality and care. Access to your data is granted strictly based on necessity, and the following parties may have access to your information:
Authorized CodeLab Personnel: Our team members with roles related to customer support, account management, technical support, and billing may access your data to provide seamless service and support. All personnel undergo training on data privacy and security protocols.
Service Providers and Partners: We may share your information with trusted third-party providers who assist with services like payment processing, cloud hosting, and analytics. These partners are contractually obligated to protect your data and use it solely for purposes specified by CodeLab.
Compliance with Legal Obligations: In cases where we are required by law, regulation, or legal process, we may disclose your data to regulatory bodies or law enforcement agencies. We ensure compliance with legal requirements and prioritize your privacy in such cases.
Your Authorized Representatives: If you grant access to or authorize other individuals, like your organization’s administrators or representatives, they may access your data in accordance with the permissions you have provided.
Our approach prioritizes transparency and user control over data access. For further information about who may have access to your data, please contact us at compliance@codelab.center.
5. Third Party Access to Your Data
At CodeLab, we understand the importance of your privacy and are committed to protecting your personal data. We may share your information with third parties only in specific circumstances, as outlined below:
Service Providers: We collaborate with third-party service providers to facilitate various aspects of our operations, including payment processing, cloud storage, data analytics, and customer support. These providers are vetted for their security practices and are required to use your data solely for the purpose of performing the services they provide to CodeLab.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transition. We will notify you via email or a prominent notice on our website prior to your personal data being transferred and becoming subject to a different privacy policy.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests. This includes responding to subpoenas, court orders, or other legal processes, ensuring we adhere to legal obligations while protecting your rights.
Consent: We may share your personal data with third parties if we have obtained your explicit consent to do so. This includes sharing information for marketing purposes or with partners who offer services that may be of interest to you.
We take steps to ensure that third parties respect your privacy and handle your data securely. For further questions about third-party access to your data or our data-sharing practices, please contact us at compliance@codelab.center.
6. How Long We Retain Your Data For
At CodeLab, we are committed to retaining your personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws and regulations. Our data retention practices are as follows:
Account Information: We retain your account information for as long as your account is active. If you choose to deactivate or delete your account, we will retain your data for a period necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Transaction Data: Purchase information and transaction records are retained for a minimum of seven years to comply with financial regulations and auditing requirements. This period allows us to provide support, handle returns or disputes, and ensure proper record-keeping.
Support Requests: Data related to support requests, inquiries, or feedback may be retained for as long as necessary to provide assistance and improve our services. We will maintain this information as long as it is relevant to your inquiries or for internal analysis.
Marketing Data: If you have opted in to receive marketing communications, we will retain your data until you unsubscribe or request removal from our mailing list. You can manage your preferences at any time through your account settings or by contacting us.
Legal Compliance: We may retain your personal data for a longer period if required to comply with legal obligations, resolve disputes, or enforce our policies.
After the retention period has expired, we will securely delete or anonymize your personal data to protect your privacy. For any questions regarding our data retention practices or to request further information, please contact us at compliance@codelab.center.
7. Security Measures
At CodeLab, the security of your personal data is our top priority. We implement a range of technical and organizational measures to protect your information against unauthorized access, loss, theft, or misuse. Our security measures include:
Data Encryption: We utilize encryption protocols to secure your personal data both in transit and at rest. This ensures that sensitive information, such as payment details and account credentials, is protected from unauthorized access.
Access Controls: Access to your personal data is restricted to authorized personnel only. We enforce strict access controls and require authentication to minimize the risk of unauthorized access to our systems.
Regular Security Audits: We conduct regular security assessments and audits to identify and mitigate potential vulnerabilities in our systems. This proactive approach helps us maintain a robust security posture.
Secure Payment Processing: All financial transactions conducted through our platform are processed via secure third-party payment processors that comply with industry standards for data security.
Data Breach Response Plan: In the unlikely event of a data breach, we have established a response plan to promptly address and mitigate any potential impact. This includes notifying affected individuals as required by applicable laws.
Employee Training: Our team undergoes regular training on data privacy and security best practices to ensure they understand the importance of protecting your personal information.
Anonymization and Minimization: We strive to minimize the collection and storage of personal data. Where possible, we anonymize data to reduce the risks associated with data handling.
While we take these measures to protect your data, please be aware that no security system is impenetrable. We continually evaluate and update our security practices to adapt to evolving threats.
For further questions about our security measures or how we protect your personal data, please contact us at compliance@codelab.center.
8. Your Data Rights
General Rights
As a user of CodeLab, you have certain rights regarding your personal data, which are protected by applicable data protection laws. We are committed to respecting and facilitating the exercise of these rights. Your general rights include:
Right to Access: You have the right to request access to the personal data we hold about you. This allows you to review the information we collect and how it is used.
Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request corrections or updates to ensure that your information is accurate and up to date.
Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of your data or object to our processing.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service provider if you wish.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing. You can request that we stop processing your data for these purposes.
Right to Withdraw Consent: If you have given us consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Complain: If you believe your rights have been violated, you have the right to lodge a complaint with a supervisory authority responsible for data protection in your jurisdiction.
To exercise any of these rights or if you have questions about your rights, please contact us at compliance@codelab.center. We will respond to your request in accordance with applicable laws.
GDPR Rights
As a resident of the European Union, you have specific rights under the General Data Protection Regulation (GDPR) regarding your personal data. CodeLab is committed to ensuring you can exercise these rights effectively. Your GDPR rights include:
Right to Access: You have the right to request a copy of the personal data we hold about you. This enables you to verify the data we process and understand its purpose.
Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you. We strive to keep your information accurate and up-to-date.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent on which the processing is based.
Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data in certain circumstances. For example, if you contest the accuracy of your data, you can request a restriction while we verify its accuracy.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Additionally, you have the right to transmit that data to another controller without hindrance from us.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing. If you object, we will cease processing your data unless we can demonstrate compelling legitimate grounds that override your interests.
Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects concerning you or significantly affect you.
Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise any of these rights or have any questions regarding your personal data, please contact us at compliance@codelab.center. We will respond to your request in accordance with GDPR requirements.
9. Third Party Websites
Our website may contain links to third-party websites that are not operated or controlled by CodeLab. This section outlines our practices concerning these external sites:
No Responsibility for Third Party Content: CodeLab is not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies and terms of service of any third-party sites you visit.
Links to External Sites: Our website may include links to third-party services, advertisements, or other websites that may interest you. The inclusion of these links does not imply our endorsement of the third-party sites or their services.
Data Collection by Third Parties: When you visit third-party websites, they may collect personal data about you. CodeLab has no control over the information collected or how it is used by these third parties. We advise you to be cautious and read the privacy policies of any external site you visit.
Cookies and Tracking Technologies: Third-party websites may use cookies and other tracking technologies to collect data about your browsing behavior. CodeLab is not responsible for the practices of these websites in relation to cookies and tracking.
User Discretion: Your interaction with third-party websites is at your own risk. We recommend that you use discretion and exercise caution when providing your personal information to any external site.
If you have any questions or concerns regarding our policy on third-party websites, please contact us at compliance@codelab.center.
10. Release of Your Data for Legal Purposes
At CodeLab, we are committed to protecting your privacy and personal data. However, there are certain circumstances in which we may be required to release your data to comply with legal obligations. This section outlines our practices regarding the release of your personal data for legal purposes:
Legal Compliance: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes complying with any applicable laws, regulations, or legal processes.
Protection of Rights: We may release your data if we believe that such action is necessary to protect the rights, property, or safety of CodeLab, our users, or others. This includes enforcing our Terms of Service, preventing fraud, or responding to a government request.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal data may be transferred as part of that business transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
Legal Requests: We may cooperate with law enforcement agencies or other authorities in response to subpoenas, court orders, or other legal processes. If we receive a legal request for your data, we will take reasonable steps to verify the request’s validity before releasing any information.
Notification: When possible and permitted by law, we will notify you of any legal request for your data. However, please understand that in certain situations, we may be prohibited from providing such notice.
We are committed to safeguarding your personal data while complying with legal obligations. If you have any questions regarding the release of your data for legal purposes, please contact us at compliance@codelab.center.